Privacy Policy

1. Who we are

This website is operated by Wenzhou Pingyang Jiayi Crafts Factory, a custom metal products manufacturer in Pingyang County, Wenzhou, Zhejiang, China. Questions about this policy can be sent to one@extra-dream.com.

2. Information we collect

We may collect information that you choose to provide when requesting a quotation or contacting us by email or WhatsApp, including your name, business email, phone number, company, country, product requirements, artwork, quantity and delivery information.

Our website and hosting providers may also process technical information such as IP address, browser type, device information, pages visited, referring page and approximate location for security, diagnostics and website operation.

3. How we use information

• To respond to questions and prepare quotations.
• To review artwork, manufacture samples and fulfil orders.
• To provide customer service and maintain business records.
• To protect the website and prevent misuse.
• With your permission, to measure advertising performance and improve our marketing.

4. Cookies and Meta Pixel

We use necessary browser storage to remember your privacy choice. If Meta Pixel is enabled and you accept optional cookies, Meta may receive information about your visit, such as the page viewed and actions including a quotation request or WhatsApp contact. Where advanced matching is enabled, contact details you submit, such as an email address or phone number, may be normalized and hashed before being used by Meta to improve event matching and advertising measurement. We use this information to understand advertising performance and reach relevant business audiences.

You can decline optional cookies or change your choice at any time through “Cookie settings” in the footer. Meta processes information under its own privacy terms and controls.

5. How information is shared

We may share information with service providers that help us host the website, communicate with customers, manufacture and deliver orders, or comply with legal requirements. Cloudflare provides website hosting and security. If you contact us through WhatsApp or consent to Meta Pixel, Meta and its related services may process information under their own policies. We do not sell your personal information.

6. International processing and retention

Because we work with international customers and service providers, information may be processed in countries other than your own. We retain inquiry and order information only for as long as reasonably necessary to communicate with you, provide requested services, maintain business records and meet legal obligations.

7. Your choices

Depending on where you live, you may have rights to request access, correction or deletion of personal information, or to object to certain processing. To make a request, email one@extra-dream.com. We may need to verify your identity before completing a request.

8. Security, children and updates

We use reasonable measures intended to protect information, but no online transmission is completely secure. Our website is intended for business customers and is not directed to children. We may update this policy when our services or legal requirements change; the latest version will appear on this page.

9. Contact us

Wenzhou Pingyang Jiayi Crafts Factory
Pingyang County, Wenzhou, Zhejiang, China
one@extra-dream.com
WhatsApp: +86 150 5894 7171